Have I gathered information concerning the technique and equipment used in thechosen surgery, and have I made sure that I receive all the services at the sameplace within a short time?

It is not enough to be aware of the services provided by the chosen surgery. It is essential to have information about the location and timeframe of services.
We should be warned if there is no panoramic X-ray. If there is CT and dental laboratory, it suggests that the provided services are of high quality.
Do not hesitate to ask questions via email or by phone. Important information is revealed by the length of time between query and reply. If there is no response
within one day, it can suggest communication problems in the foreign language, there is a likelihood that there are or-
ganisational problems, or lack of expertise and in-
adequate customer service.